Kora
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From a maintenance alert to an approved work order.

Kora turns maintenance and production alerts into governed, AI-assisted workflows: it gathers context, ranks urgency, routes supervisor approval, and dispatches the approved work order to your CMMS or EAM with a traceable decision record.

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Motor M-17 reports high vibration. Kora AI ranks the alert priority P2 and drafts an inspect-motor action for review. A supervisor chooses to approve, change, or reject the recommendation. On approval, work order WO-2048 is dispatched to the CMMS or EAM.
§ 01 · How Kora helps

Maintenance work order automation, with people in control.

Kora runs maintenance and production escalations as governed workflows: when a monitoring signal or an agent flags a risk, the case is triaged and prioritized, a person approves the response, and the work order is dispatched, with a hash-chained, replayable record of what was decided and why.

01 / HOW KORA SOLVES IT

One governed path from maintenance signal to approved work order.

  1. Maintenance intake

    Every maintenance alert becomes an owned case.

    Kora accepts a condition-monitoring signal, operator report, inspection finding, or agent-flagged risk and attaches the available asset and production context.

    OWNER ASSIGNED
  2. AI triage

    AI prepares the maintenance response.

    A Kora agent reviews the available context, ranks urgency, and drafts a recommended next action for supervisor review.

    P2 · INSPECT
  3. Human approval + dispatch

    The supervisor decides; Kora dispatches.

    The supervisor can approve, change, or reject the priority and work order. Once approved, Kora sends it to the CMMS or EAM and records the complete decision.

    WO-2048 SENT
02 / CUSTOMER BENEFITS

Owned action, human control, and a complete decision record.

  • 01

    Every alert gets an owner and next action.

    Each escalation is ranked, assigned, and given a defined next action instead of becoming another notification to chase.

  • 02

    AI prepares; your team stays in control.

    AI does the preparation, while supervisors retain the decision before crews, downtime, or spend are committed.

  • 03

    Every response becomes operational evidence.

    Signals, recommendations, approvals, and work-order outcomes stay connected, so teams can review recurring faults and compare response patterns.

§ 02 · FAQ

What maintenance leaders ask.

What maintenance leaders, reliability engineers, and plant operations teams ask about AI triage, supervisor approval, CMMS and EAM integration, and execution records.

A maintenance escalation workflow is a defined path that turns a production or asset signal into an owned response: gather context, rank urgency, assign an owner, obtain the required approval, dispatch a work order, and retain the decision record. Kora runs that path as a released, governed workflow.

Kora governs the escalation workflow. The signal can come from your monitoring, an agent step, or an operator, and from there Kora runs triage, approval, and dispatch as a released process with evidence on every step.

A Kora agent can gather asset and alert context, rank urgency, and draft the recommended response. A supervisor retains authority to approve, change, or reject the priority and work order before crews, downtime, or spend are committed.

A workflow can start from a monitoring or condition signal, an operator report, an inspection finding, or a risk flagged by an agent step. Each source enters the same governed path with its available asset and production context attached.

Condition monitoring identifies the event, and your CMMS or EAM remains the system of record. Between them, Kora gathers the available signal and asset context, runs AI triage, routes supervisor approval, writes the approved work order back, and keeps the evidence trail.

The record connects the triggering signal and context, the agent's priority and recommendation, the supervisor's decision, and the dispatched work order. Kora stores that history as a hash-chained, replayable record so teams can review what happened and compare recurring response patterns.
§ 03 · Next step

Bring one maintenance escalation.

In a demo, bring a production alert or asset risk your team handles today. We will map how Kora adds context, ranks urgency, routes supervisor approval, dispatches the work order to your maintenance system, and records the decision.

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