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Non-conformance and CAPA, governed from raise to closure.

Run the whole corrective-action loop as one workflow: contain the issue, find root cause, take action, verify it worked, and close with proof, so nothing stalls in an inbox or a spreadsheet.

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A quality engineer at a metrology station inspecting a machined part flagged as non-conforming with an amber hold tag, next to a tablet showing the governed workflow.
§ 01 · The approach

Non-conformance and CAPA

Kora runs non-conformance and CAPA as a governed workflow: each case moves through containment, investigation, corrective and preventive action, verification, and closure under a released process version, with human approval gates and a hash-chained, replayable evidence record shaped for IATF 16949 and ISO 9001.

How it works

  1. Raised

    Raised and contained

    The case opens from a failed inspection or is raised directly, enters the released process version, and the affected lot is quarantined so nothing non-conforming moves downstream.

    A machined flange flagged as non-conforming, set apart in an amber quarantine tray with an amber hold tag, while conforming parts continue along the production line blurred behind it.
  2. Investigated

    Root cause is found

    The agent gathers the history across the systems you already run and drafts a root-cause analysis for the engineer to review, not a blank ticket.

    A machined part on a metrology bench under a coordinate-measuring-machine probe, beside a rugged tablet showing an out-of-focus analysis dashboard, as its root cause is investigated.
  3. Approved

    Disposition and action approved

    A quality engineer approves the disposition and the corrective and preventive action at the gate the process requires, before anything runs.

    A quality engineer hand approving a disposition on a rugged tablet with one amber control highlighted, the machined part resting on the bench beside it.
  4. Closed

    Verified, then closed with proof

    The case cannot close until the fix is verified effective. When it does, it closes into a hash-chained, replayable record that is audit-ready the moment it lands.

    The machined part passing its final check on a metrology bench, an inspection screen behind it showing a checklist cleared with green marks: the case verified and closed.

What you get

  • Cases keep moving

    With an owner on every step, non-conformances stop waiting in an inbox or a spreadsheet. You can see where each case sits, what it is waiting on, and who owns the next step.

  • Closed only when it is proven

    A case cannot close until root cause is recorded and the corrective action is verified effective, so recurring problems get caught instead of closed on trust.

  • Audit-ready the moment it closes

    The evidence record is the objective proof IATF 16949 and ISO 9001 expect, produced per case as the work happens, so a surveillance audit is a query, not a scramble.

§ 02 · FAQ

Questions, answered.

What teams ask when they evaluate Kora for this problem.

CAPA runs as a released workflow with defined containment, root-cause, action, verification, and closure steps. Each produces a hash-chained, replayable record of who acted, which version ran, and what was approved, which is the objective evidence those standards expect.

Yes. They are explicit steps in the workflow with their own owners and approval gates, so a case cannot close until root cause is recorded and effectiveness is verified.

It can start from a failed inspection disposition or be opened directly. Either way it enters the same governed path with the triggering evidence attached, so the investigation starts from a complete record.

Yes. Whether your team runs it as an 8D, a non-conformance report, a supplier corrective action request, or a CAPA, it becomes one governed workflow with named owners, approval gates, effectiveness verification, and a hash-chained record.

No. Kora is the workflow layer that runs the corrective-action loop across the systems you already run. Your QMS remains the system of record; Kora governs how each case moves, who approves each gate, and the evidence every step leaves in the hash-chained record.
§ 03 · Next step

Bring one open non-conformance.

In a demo, bring a case you are handling today. We will map it to the governed path from containment to verified closure and show the evidence record it leaves for IATF 16949 and ISO 9001.

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